The whole team at Kiln Lane would like to thank you all for your patience and support throughout the Covid 19 pandemic.
Although we are returning to a more 'normal' way of life we must continue to be cautious and that is certainly true when attending healthcare appointments including those here where vulnerable category patients may be in attendance.
Restrictions in dentistry are slowly changing and masks are now voluntary when attending the practice, but we ask that you continue to wear them if able, adopt social distancing measures and use the hand sanitiser that is available on arrival so that we continue to protect our staff, vulnerable patients and to do our part in reducing the spread of Covid 19 that is still prevalent in St Helens.
We still ask that you cancel your appointment if you have a positive lateral flow test or if you feel unwell with any of the symptoms of coronavirus such as a new continuous cough, high temperature, any changes to your taste or smell then please call us to rearrange it.
As you can imagine, the knock-on effect of working for such a long time under such strict but necessary guidelines have meant the wait for routine appointments is longer than normal and ask that you continue to be patient. We will always see our members who need urgent appointments but still may not be able to book dental health examinations and hygiene visits together.
Finally, and on a personal note, thank you to our amazing staff team who have worked weekends, through lunch breaks and into the evening for the last two years. They have sacrificed so much family time and cancelled holidays (and still are) so that we can see as many of our patients as possible who require treatment and for this, we will always be grateful.
Hanna & Jo
Call on 01744 25776
Email on info@kilnlanedental.co.uk
CloseThe valued relationship we have with referring dentists across the North West is based on trust and ethics - two key elements of our well deserved reputation.
You will know that, as a dentist, there are times when you need to refer a patient outside of your practice but it is not always easy to hand your well cared for and respected patient to another dentist and feel 100% confident in doing so.
At our practice we promise that we will take the best possible care of your patient as we do with our own. Our clinicians' knowledge assures you and your patient of high quality dentistry delivered with compassion, empathy, understanding and high levels of customer service that is evident from first to last contact.